Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

07.26.2018 | CHANGE: Password required for "union" wireless network - Effective August 2, 2018

In order to provide better security on our public wireless network, Union College will be requiring a password to join the "union" WiFi. This new step will be effective starting on August 2nd at 9:00 am.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Video Conferencing Equipment

Reservation / Procedure Checklist:

  • Olin Rm 102, 105, 106 is reserved through Registrar (6109) or Scheduling (6098).
  • Equipment Order to be set-up in reserved room through Media Services (6438).
  • Telecommunications is notified of video conference at least 2 days before conference (by Media Services who will provide set-up).
  • Telecommunications is given location, beginning and ending time of video- conference, department utilizing and account number to charge.
  • Telecommunications activates ports for service to location for date and time requested.
  • Ports deactivated when conf completed.
  • Telecommunications charges user $60/hour to cover call charge (equipment is using 6 lines to make the call).
  • Charge is prorated if necessary.
  • Charge for International video-conferences is $100/hour.
  • Telecommunications charges for use of equipment @ $30 reimbursable to Media Services.
  • Charge appears on monthly telephone bill as an Other Charge and Credit, itemized as video conference equipment rental and video conf usage.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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