Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

07.13.2018 | Colleague system UNAVAILABLE, Tuesday, July 24

On Tuesday, July 24th, software updates will be installed on the Colleague system. The installation will begin at 6:30 a.m. and expected completion is by 9:30 a.m.

07.18.2018 | College Voicemail Service Unavailable July 18 12-3 pm

The college is upgrading it's AVST voicemail system today, and all voicemail access and functionality will be turned off between 12 noon and 3 pm.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Welcome

Picture of Union College TeamDynamix Client Portal

New ITS Ticketing System

06.18.2018 |

ITS has switched to a new ticketing system.

Perusall_lunch_learn

Emerging EdTech: How to Use Perusall to Promote Deeper Reading

05.18.2018 |

Would you like for your students to do a closer reading of your texts and come to class better prepared?

Security Awareness Training

04.4.2018 |

Information Technology Services (ITS) and GreyCastle Security will be offering Security Awareness Training this Spring.  This training is focused on helping you understand your responsibilities in our information security efforts and to provide good security protocols when handling information. 
As security attacks become more sophisticated, we need every member of the Union community to play a role in enhancing security.

Faculty: Get Ready for Spring Kickoff

Faculty: Get Ready for Spring Kickoff!

03.26.2018 |

Wold 010, Kelly Computing + Innovation Lab
Lunch Talk/Tech. Demo: 12-1:00 pm (Bring Your Lunch!)
Afternoon Lab: 1:00-4:00 pm (Bring Your Laptop, if available/desired).

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Welcome to Information Technology Services!

Welcome
to Information Technology Services!

Information Technology Services (ITS) provides technology services and resources for Union College students, faculty, and staff. Our primary objective is to provide high-quality support services that meet the pedagogical, business, and research needs of the Union community. ITS will engage in collaborative practices and open communication and is committed to aligning and providing technology services and infrastructures that meet the needs of our community.

ITS organizationally consists of Enterprise ApplicationsEnterprise Systems, Learning Technologies & Environments, Telecommunications & Networking and User Services.

 

Our Shared Commitment

We are a service organization committed to working together to partner with and support faculty, staff and students in their efforts to educate, serve and learn.

Tweets

  • ALERT: College Voicemail Service unavailable today, July 18, from 12-3pm. More info: https://t.co/MyuQzHeoBM 3 days 6 hours ago
  • ALERT: College Voicemail Service Unavailable on July 18th. More info: https://t.co/MyuQzHeoBM 1 week 1 day ago
  • ALERT: Colleague System unavailable Tuesday, July 24. More info: https://t.co/LgDIuE2zGf 1 week 1 day ago
  • ALERT: Scheduled server maintenance on July 17. More info: https://t.co/gsRJURhfvc 1 week 1 day ago
  • ALERT: Single Sign On (SSO) interface services have been restored. More info: https://t.co/V2fGrlKFAv 2 weeks 5 days ago

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

Where We Are

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