Union College

518-388-6293 | its@union.edu

Alerts

08.3.2016 | Colleague / WebAdvising Systems Unavailable: Wednesday, August 3rd

On Wednesday, August 3rd, software updates will be installed on the Colleague / WebAdvising systems. The installation will begin at 6:30 am and we expect it wil be completed by 1:00 pm.

07.27.2016 | Ellucian / Colleague system unavailable Wednesday, July 27

On Wednesday, July 27th, departmental software updates will be installed on the Colleague system. The installation will begin at 6:30 am and we expect it will be completed by 10:00 am.

08.2.2016 | Scheduled Nexus System Maintenance 8/2 from 7 am-9 pm

On Tuesday, August 2, 2016, there is scheduled Nexus system maintenance from 7:00 am-9:00 pm in order to upgrade the Nexus system to Moodle version 3.0. Nexus will be unavailable during the system upgrade. ITS will send a notification when the upgrade is complete and Nexus is once again available. We apologize for any inconvenience.

07.21.2016 | Scheduled Nexus Maintenance 7/21 from 4-5 a.m.

There is scheduled Nexus server maintenance on Thursday, July 21 from 4am-5am. We expect the downtime to be minimal, but Nexus may be unavailable during this time. This maintenance is part of our ongoing effort to ensure Nexus continues to perform optimally.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Welcome

Dr. Michael Connell

Faculty Lunch & Learn

05.11.2016 |

Speaker: Dr. Michael Connell, Visiting Research Associate, University of Texas
 
May 11th Common Hour [12:50-1:45 p.m.], Lippman 016
 
A Tail, a Trunk, Four Legs, and a Hide Does Not An Elephant Make! Connecting Multiple Ways of Thinking and Knowing Across the Disciplines at Union College
 
Abstract

IT Security Awareness Training on April 14th

04.1.2016 |

ITS and Grey Castle Security will be offering Security Awareness Training and a special Cybersecurity for Travelers session on Thursday, April 14th.

Faculty Lunch & Learning Series

03.1.2016 |

Makerspace & Student Engagement: Faculty are invited to come by, grab some food, share ideas, and build new connections during this session about Makerspace & Student Engagement!

Windows 10 and El Capitan

UPDATE: Windows 10 and El Capitan Operating Systems

02.4.2016 |

The Apple El Capitan operating system is now available to campus. Testing continues for Windows 10 operating system and software applications used at Union College.

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Welcome to Information Technology Services!

Welcome
to Information Technology Services!

Information Technology Services (ITS) provides technology services and resources for Union College students, faculty, and staff. Our primary objective is to provide high-quality support services that meet the pedagogical, business, and research needs of the Union community. ITS will engage in collaborative practices and open communication and is committed to aligning and providing technology services and infrastructures that meet the needs of our community.

ITS organizationally consists of Enterprise Applications and Systems, Learning Technologies & Environments, User Services, and Telecommunications & Networking.

Tweets

  • Google Calendar service is currently down. Google is investigating. Here is a link to their Apps Status page: https://t.co/Bat0IgHjob 3 weeks 5 days ago
  • ALERT: Union College Voicemail System Upgrade on June 27th. More info: https://t.co/3zhkupg0lY 1 month 5 days ago
  • ALERT: Scheduled Nexus Outage June 16-17. More info: https://t.co/ZU84bYW0GI 1 month 1 week ago
  • ALERT: Colleague is currently experiencing a temporary issue that impacts login. Users will not be able to log into WebAdvisor. 2 months 6 days ago
  • ALERT: NY6 Ensemble Video platform currently unavailable. More info: https://t.co/8qSfnlDMUE 2 months 3 weeks ago

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

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