Union College

518-388-6293 | its@union.edu


04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

06.20.2018 | Access to 25Live is currently unavailable
Access to the 25Live system is currently unavailable.  User can use the site to search for locations or events, but will not be able to login to the system to make reservations.
ITS is monitoring the situation with the vendor and will provide updates when available.
06.21.2018 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 21, Nexus will be upgraded to version 3.4 to improve functionality and enable new features for your use this Fall term. Services will be offline from 7:00 am to 9:00 pm ET. During this period of time, you will not be able to access the system.

07.10.2018 | Nexus 2012-13 courses scheduled for deletion

ITS retains LMS courses in Nexus on a rolling five (5) year basis from the end of the term a course is taught, as per the Learning Management System (LMS) Course Retention Policy. On July 10th, ITS will remove course sites more than five (5) years old. (i.e., Summer, 2012, Fall 2012, Winter 2013, Spring 2013 term courses). Exemptions to the policy are handled on a case-by-case basis (contact snyderd2@union.edu).

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.



18 Fri May 2018

Would you like for your students to do a closer reading of your texts and come to class better prepared?

04 Wed Apr 2018

Information Technology Services (ITS) and GreyCastle Security will be offering Security Awareness Training this Spring.  This training is focused on helping you understand your responsibilities in our information security efforts and to provide good security protocols when handling information. 
As security attacks become more sophisticated, we need every member of the Union community to play a role in enhancing security.

26 Mon Mar 2018
Faculty: Get Ready for Spring Kickoff

Wold 010, Kelly Computing + Innovation Lab
Lunch Talk/Tech. Demo: 12-1:00 pm (Bring Your Lunch!)
Afternoon Lab: 1:00-4:00 pm (Bring Your Laptop, if available/desired).

27 Tue Feb 2018
Creating Podcasts and Vodcasts

Library 232 Learning Lab
1:00 - 2:00 PM (Common Hour)

23 Fri Feb 2018
Dr. Ted Johnson

February 23rd
-Lunch Talk: 1:00-1:45pm, VART 204 | All Faculty/Staff Invited
-Q+A: 2:00-3:00 pm, VART 216 | All Faculty/Staff Invited
-Faculty Workshop: 4:00-5:30 pm, Wold 010 | Faculty Sign-Up/RSVP: https://tinyurl.com/tedjohnson

15 Thu Feb 2018
NERCOMP Webinar: Creating Your First Immersive Experience Using 360 VR

Library 206 ConnectIT Lab
1:00 - 2:00 PM (Common Hour) | Bring Your Lunch!

09 Fri Feb 2018
lunch and learn 2018 Feb 9th

1:00 - 1:45 pm (Common Hour) | Wold 010 (Food provided!)
Presenters: Teresa Meade, History | Kassandra Miller, Classics

03 Fri Nov 2017

All faculty are invited to come during Common Hour in Schaffer Library, 232 to learn about some of the newer technologies that the ITS LTE team can help you with as you finish up fall term and begin your winter term course planning.

18 Wed Oct 2017

Faculty are invited to come by, grab some food, share ideas, and build new connections during this lunch time session.
When: Wednesday 10/18/17 @ 1:00-1:45 p.m.
Where: Wold 010

16 Mon Oct 2017

Drive File Stream is a new desktop application that allows you to quickly access all of your Google Drive files on demand, directly from your computer, meaning you use almost none of your hard drive space and spend less time waiting for files to sync.   Drive File Stream will be turned ON for all customers, but we'll only show download links in the Drive interface if you currently show them for Backup and Sync/ Google Drive for Mac/PC. 

21 Thu Sep 2017

Apple will release their new operating system, macOS High Sierra as a free upgrade on Monday, September 25, 2017.  In order to ensure that the deployment of macOS High Sierra enhances our computing environment and user experience, testing of the macOS High Sierra operating system and software applications used in our environment has begun.  Our goal is to have the testing completed by December 15, 2017.  While testing is going, ITS strongly recommends you do not install macOS

13 Wed Sep 2017
Information Technology Services

As part of our IT security efforts, a Data Classification Policy was approved by Senior Staff in June of this year and is effective this Fall. For faculty only, the effective date has been changed to January 1, 2018.

04 Mon Sep 2017
Information Technology Services

All new faculty are strongly encouraged to attend an upcoming Electronic Classroom Training and Learning Technologies Workshop for New Faculty in Karp 105 on either 9/4 or 9/5.

17 Thu Aug 2017
518/838 Overlay

To complete calls within the 518 area code the dialing procedure from campus phones requires callers to Dial 3 (for outside line access) followed by 518 + 7 digit number.   Local and long distance rates within 518 area code will not change.  For more info click here.

27 Thu Jul 2017

ITS is pleased to announce that Fall term Nexus course websites are now available to faculty.


Subscribe to News

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

Where We Are

Location map