Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

07.26.2018 | CHANGE: Password required for "union" wireless network - Effective August 2, 2018

In order to provide better security on our public wireless network, Union College will be requiring a password to join the "union" WiFi. This new step will be effective starting on August 2nd at 9:00 am.

08.16.2018 | Colleague System Unavailable Wednesday, August 22 6am-9:30am

On Wednesday, August 22nd, software updates will be installed on the Colleague system. The installation will begin at 6:30 a.m. and expected completion is by 9:30 a.m.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Speaker phones

Speakerphones are for use in conference rooms or offices. To reserve a speakerphone, email telecomm@union.edu or call 6411 with the date needed, location and an account number to bill. You can pick up the speakerphone at the Telecommunications office in Steinmetz 100.

Voicepoint Stand Alone Speakerphones are $10 per day. They can be used for any analog telephone line.

How to set up a Voicepoint standalone speakerphone:

  • Plug the device into an electrical outlet.
  • Plug the phone cord into a live ANALOG phone jack (jack has dial tone and a single line phone attached, or you know it's a live analog jack).
  • If done, the phone emits a dial tone. You can dial from the keypad to make a test call (strongly recommended to test before you go live).

Cisco Stand Alone Speakerphones are $20 per day. They can be used for any ethernet port.

How to set up a Cisco standalone speakerphone:

  • Plug the device into an electrical outlet.
  • Plug the Ethernet cord into a live Ethernet port. (must be programed for Voip).
  • If done, the phone emits a dial tone. You can dial from the keypad to make a test call (strongly recommended to test before you go live).

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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