Union College

518-388-6293 | its@union.edu

Alerts

01.11.2018 | Security flaws (Meltdown and Spectre) affecting many computers, tablets, and mobile devices

Please see alert for information on the Meltdown and Spectre security flaws.

02.21.2018 | Ensemble Video - Unavailable @ 12-2 AM EST for Scheduled Upgrade

The Ensemble Video cloud servers will be unavailable on Wednesday morning (2/21/18) from 12:01AM - 2AM ET for a planned upgrade to Ensemble Video 4.8.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Supported Hardware

Information Technology Services has standard computer configurations that are supplied to faculty and staff as defined by the Union College Desktop and Laptop Policy.  If your hardware needs cannot be met with one of our standard configurations, we will work with you to find an appropriate solution.

The below configurations are updated yearly.

Type Model Specs
Desktop HP EliteDesk 800 G3 Small Form Factor 3.4GHz Intel Core i7 8 GB RAM, 500 GB Hard Drive
Desktop Apple iMac 21.5"  3.4GHZ Quad-core Intel Core i5, 8 GB RAM, 1 TB Hard Drive
Laptop HP EliteBook 840 G3  2.5GHz Intel Core i5, 8 GB RAM, 512 GB SSD Hard Drive
Laptop Apple MacBook Pro 13" 3.1GHz Dual-core Intel Core i5, 8 GB RAM, 256 GB SSD Hard Drive

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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