Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

07.26.2018 | CHANGE: Password required for "union" wireless network - Effective August 2, 2018

In order to provide better security on our public wireless network, Union College will be requiring a password to join the "union" WiFi. This new step will be effective starting on August 2nd at 9:00 am.

08.16.2018 | Colleague System Unavailable Wednesday, August 22 6am-9:30am

On Wednesday, August 22nd, software updates will be installed on the Colleague system. The installation will begin at 6:30 a.m. and expected completion is by 9:30 a.m.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Telecommunications

The Telecommunications Office (located in Steinmetz 100) is responsible for voice transmissions from any College-owned location, and it is the central office for all telephone concerns and billing.

User Guides are available for download in the Documentation section of this website, as well as, at the Telecommunications Office.  These guides provide specific information on the system and services available.

Our local exchange is (518) 388.

To access your CallXpress voicemail dial 518-388-6688.

Campus phone bills are posted online.   Domestic long distance calls are billed at $0.10/minute.  Local calls from staff lines are free.

Telecommunications Office Staff

Stephen DeGeyter, Telecommunications Analyst t: 518-388-6411 f: 518-388-6464 e: degeytes@union.edu

Diane R. McNamara, Director of Telecommunications & Networking  t: 518-388-6411 f: 518-388-6464 e: mcnamard@union.edu

Faculty and staff may also receive assistance by contacting the Telecommunications Help Desk in the following ways:

  • Phone: (518) 388-6411
  • Email: telecomm@union.edu
  • Stop by the office in Steinmetz 100 (Mon - Fri 8:30am - 5:00pm)

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

Where We Are

Location map