Union College

518-388-6293 | its@union.edu

Alerts

01.11.2018 | Security flaws (Meltdown and Spectre) affecting many computers, tablets, and mobile devices

Please see alert for information on the Meltdown and Spectre security flaws.

02.21.2018 | Ensemble Video - Unavailable @ 12-2 AM EST for Scheduled Upgrade

The Ensemble Video cloud servers will be unavailable on Wednesday morning (2/21/18) from 12:01AM - 2AM ET for a planned upgrade to Ensemble Video 4.8.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Media Services

The Media Services Office is located in Schaffer Library (building # 44), centrally located on the Union College campus. The suite of offices is on the second floor, room 207.  Our phone number is (518) 388-6438.

Our Mission

Our mission is to provide a full range of audiovisual and other technology resources and support services to the college community. The department strives to provide exceptional services and resources to effectively meet the needs of faculty, staff and students for both academic and non-academic events.

Staff

Ginny Solomon, Director – 388-6550
Jermaine Wells, Coordinator for Academic and Special Events – 388-8721
Marie Rucinski, Media Specialist/Office Manager – 388-6438

Hours of Operation

Monday through Thursday 8:30am – 9:30pm
Friday 8:30am – 5:00pm
Weekends as needed

SUMMER HOURS:

Monday through Friday 8:00am – 4:30pm
Evenings & Weekends as needed

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

Where We Are

Location map