Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

06.21.2018 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 21, Nexus will be upgraded to version 3.4 to improve functionality and enable new features for your use this Fall term. Services will be offline from 7:00 am to 9:00 pm ET. During this period of time, you will not be able to access the system.

07.10.2018 | Nexus 2012-13 courses scheduled for deletion

ITS retains LMS courses in Nexus on a rolling five (5) year basis from the end of the term a course is taught, as per the Learning Management System (LMS) Course Retention Policy. On July 10th, ITS will remove course sites more than five (5) years old. (i.e., Summer, 2012, Fall 2012, Winter 2013, Spring 2013 term courses). Exemptions to the policy are handled on a case-by-case basis (contact snyderd2@union.edu).

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Media Services

The Media Services Office is located in Schaffer Library (building # 44), centrally located on the Union College campus. The suite of offices is on the second floor, room 207.  Our phone number is (518) 388-6438.

Our Mission

Our mission is to provide a full range of audiovisual and other technology resources and support services to the college community. The department strives to provide exceptional services and resources to effectively meet the needs of faculty, staff and students for both academic and non-academic events.

Staff

Ginny Solomon, Director – 388-6550
Jermaine Wells, Coordinator for Academic and Special Events – 388-8721
Marie Rucinski, Media Specialist/Office Manager – 388-6438

Hours of Operation

Monday through Thursday 8:30am – 9:30pm
Friday 8:30am – 5:00pm
Weekends as needed

SUMMER HOURS:

Monday through Friday 8:00am – 4:30pm
Evenings & Weekends as needed

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

Where We Are

Location map