Union College

518-388-6293 | its@union.edu

Alerts

06.10.2017 | Scheduled Panopto Maintenance

On Saturday, June 10, Panopto will be upgraded to Panopto 5.4. Services will be offline from 8:00pm to 12:00am EDT. During this period of time, you will not be able to access recordings and any attempts to upload from clients will result in a "Server unable to connect" message.

06.15.2017 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 15, Nexus will be upgraded to version 3.2 to improve functionality and enable new features for your use this Fall term. Services will be offline from 6:00 am to 9:00 pm EDT. During this period of time, you will not be able to access the system.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Information Security at Union

Information security in higher education is often looked at as an oxymoron.  How can we foster an open teaching and learning environment while expecting members of the community to follow rigid and archaic rules that fly in the face of being open?  It turns out that information security doesn't need to be as difficult or scary as it sounds.  It's not about big brother policing everything we do, it's about our community working together to ensure a more stable environment for everyone. Information security is just a newer concept than physical security and so it seems more confusing.  However, just as you wouldn't leave your door unlocked, your jewelry out in a common area or go speeding through campus too fast, you also shouldn't give out your password, leave grade spreadsheets out on printers or forget to keep your computer up-to-date with patches and virus scanning.  

But, this a new area that many are unfamiliar with and ITS is here to help!  This site will serve as a resource for anyone looking to learn more about security and privacy in the digital world.  This site is just a starting point though!  If you have questions beyond what is here and would like to know more, contact the ITS Help Desk at x6400.

ITS Security Awareness Training

April 20, 2017 Security Awareness Training:  ITS and GreyCastle Security will be offering Security Awareness Training  at the following times:

  • 9:30 am - 10:30 am (Steinmetz 106)
  • 12:50 pm - 1:45 pm (Steinmetz 106) 
  • 2:30 pm - 3:30 pm (Steinmetz 106)

Even if you have attended security awareness training in the past, please plan to attend this updated session.  Please sign up below:

https://docs.google.com/a/union.edu/forms/d/1_3UXGT1FernAV-zGJPo9aiHtWuI...

IT Security Awareness Training Feedback

GreyCastle security conducted several 1-hour long security awareness sessions.  If you attended one of the sessions, please fill out the survey:

https://docs.google.com/a/union.edu/forms/d/1MiU_4Yw7IgVCjiGLtbeNhYhakPd...

ITS resources:

Other Outside Resources:

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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