Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

07.26.2018 | CHANGE: Password required for "union" wireless network - Effective August 2, 2018

In order to provide better security on our public wireless network, Union College will be requiring a password to join the "union" WiFi. This new step will be effective starting on August 2nd at 9:00 am.

08.16.2018 | Colleague System Unavailable Wednesday, August 22 6am-9:30am

On Wednesday, August 22nd, software updates will be installed on the Colleague system. The installation will begin at 6:30 a.m. and expected completion is by 9:30 a.m.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Information Security at Union

Information security in higher education is often looked at as an oxymoron.  How can we foster an open teaching and learning environment while expecting members of the community to follow rigid and archaic rules that fly in the face of being open?  It turns out that information security doesn't need to be as difficult or scary as it sounds.  It's not about big brother policing everything we do, it's about our community working together to ensure a more stable environment for everyone. Information security is just a newer concept than physical security and so it seems more confusing.  However, just as you wouldn't leave your door unlocked, your jewelry out in a common area or go speeding through campus too fast, you also shouldn't give out your password, leave grade spreadsheets out on printers or forget to keep your computer up-to-date with patches and virus scanning.  

But, this a new area that many are unfamiliar with and ITS is here to help!  This site will serve as a resource for anyone looking to learn more about security and privacy in the digital world.  This site is just a starting point though!  If you have questions beyond what is here and would like to know more, contact the ITS Help Desk at 518.388.6400 or email us at helpdesk@union.edu.

ITS Security Awareness Training

April 18, 2018 and April 19, 2018 Security Awareness Training:  ITS and GreyCastle Security will be offering Security Awareness Training  at the following times:

  • 10:00 am - 11:00 am (Reamer Campus Auditorium)
  • 12:50 pm - 1:45 pm (Reamer Campus Auditorium) 
  • 2:00 pm - 3:00 pm (Reamer Campus Auditorium)

Even if you have attended security awareness training in the past, please plan to attend this updated session.  Please sign up below:

https://docs.google.com/forms/d/1Qd0muLSzmXsZT-Isyx_AsoCGfLAWTcMVCkDotPP...

IT Security Awareness Training Feedback

GreyCastle security conducted several 1-hour long security awareness sessions.  If you attended one of the sessions, please fill out the survey:

https://docs.google.com/a/union.edu/forms/d/1MiU_4Yw7IgVCjiGLtbeNhYhakPd...

ITS resources:

Other Outside Resources:

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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