Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

06.20.2018 | Access to 25Live is currently unavailable
Access to the 25Live system is currently unavailable.  User can use the site to search for locations or events, but will not be able to login to the system to make reservations.
 
ITS is monitoring the situation with the vendor and will provide updates when available.
06.21.2018 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 21, Nexus will be upgraded to version 3.4 to improve functionality and enable new features for your use this Fall term. Services will be offline from 7:00 am to 9:00 pm ET. During this period of time, you will not be able to access the system.

07.10.2018 | Nexus 2012-13 courses scheduled for deletion

ITS retains LMS courses in Nexus on a rolling five (5) year basis from the end of the term a course is taught, as per the Learning Management System (LMS) Course Retention Policy. On July 10th, ITS will remove course sites more than five (5) years old. (i.e., Summer, 2012, Fall 2012, Winter 2013, Spring 2013 term courses). Exemptions to the policy are handled on a case-by-case basis (contact snyderd2@union.edu).

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Information Security at Union

Information security in higher education is often looked at as an oxymoron.  How can we foster an open teaching and learning environment while expecting members of the community to follow rigid and archaic rules that fly in the face of being open?  It turns out that information security doesn't need to be as difficult or scary as it sounds.  It's not about big brother policing everything we do, it's about our community working together to ensure a more stable environment for everyone. Information security is just a newer concept than physical security and so it seems more confusing.  However, just as you wouldn't leave your door unlocked, your jewelry out in a common area or go speeding through campus too fast, you also shouldn't give out your password, leave grade spreadsheets out on printers or forget to keep your computer up-to-date with patches and virus scanning.  

But, this a new area that many are unfamiliar with and ITS is here to help!  This site will serve as a resource for anyone looking to learn more about security and privacy in the digital world.  This site is just a starting point though!  If you have questions beyond what is here and would like to know more, contact the ITS Help Desk at 518.388.6400 or email us at helpdesk@union.edu.

ITS Security Awareness Training

April 18, 2018 and April 19, 2018 Security Awareness Training:  ITS and GreyCastle Security will be offering Security Awareness Training  at the following times:

  • 10:00 am - 11:00 am (Reamer Campus Auditorium)
  • 12:50 pm - 1:45 pm (Reamer Campus Auditorium) 
  • 2:00 pm - 3:00 pm (Reamer Campus Auditorium)

Even if you have attended security awareness training in the past, please plan to attend this updated session.  Please sign up below:

https://docs.google.com/forms/d/1Qd0muLSzmXsZT-Isyx_AsoCGfLAWTcMVCkDotPP...

IT Security Awareness Training Feedback

GreyCastle security conducted several 1-hour long security awareness sessions.  If you attended one of the sessions, please fill out the survey:

https://docs.google.com/a/union.edu/forms/d/1MiU_4Yw7IgVCjiGLtbeNhYhakPd...

ITS resources:

Other Outside Resources:

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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