Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

06.20.2018 | Access to 25Live is currently unavailable
Access to the 25Live system is currently unavailable.  User can use the site to search for locations or events, but will not be able to login to the system to make reservations.
 
ITS is monitoring the situation with the vendor and will provide updates when available.
06.21.2018 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 21, Nexus will be upgraded to version 3.4 to improve functionality and enable new features for your use this Fall term. Services will be offline from 7:00 am to 9:00 pm ET. During this period of time, you will not be able to access the system.

07.10.2018 | Nexus 2012-13 courses scheduled for deletion

ITS retains LMS courses in Nexus on a rolling five (5) year basis from the end of the term a course is taught, as per the Learning Management System (LMS) Course Retention Policy. On July 10th, ITS will remove course sites more than five (5) years old. (i.e., Summer, 2012, Fall 2012, Winter 2013, Spring 2013 term courses). Exemptions to the policy are handled on a case-by-case basis (contact snyderd2@union.edu).

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Administrative Systems Advisory Committee

The function of the Administrative Systems Advisory Committee is to help vet new systems that impact enterprise processes eing considered by administrative offices, and to evalaute and recommend potential projects.  The committee's scope will focus on data, systems, reporting, training, and support for enterprise applications and systems.  This committee will also develop and maintain effective means for integrating views of the administrative offices into IT policy.

Current Members

  • Ellen Yu, Chief Information Officer, ITS, Co-Chair
  • Brandie Dingman, Director, Institutional Research, Co-Chair
  • Greta Donato, Director of Academic Planning & Finance, Academic Affairs
  • Ryan Donelan, Financial Systems Analyst, Finance
  • David Glasser, Director of Enrollment & Operations, Admissions, Financial Aid and Enrollment
  • Kathy McCann, Director, Advancement Information Services, College Relations
  • Dave Ruel, Director of Enterprise Applications and Systems, ITS
  • Trish VanDerhoof, Special Assistant to the Vice President, Dean of Students

Contact: asac@union.edu

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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