Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

07.26.2018 | CHANGE: Password required for "union" wireless network - Effective August 2, 2018

In order to provide better security on our public wireless network, Union College will be requiring a password to join the "union" WiFi. This new step will be effective starting on August 2nd at 9:00 am.

08.16.2018 | Colleague System Unavailable Wednesday, August 22 6am-9:30am

On Wednesday, August 22nd, software updates will be installed on the Colleague system. The installation will begin at 6:30 a.m. and expected completion is by 9:30 a.m.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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About the CIO

Ellen Yu (formerly Borkowski) joined Union College as the Chief Information Officer in November 2010. Ellen started her IT career as a programmer in an industry position prior to moving into the academic arena. She has spent over 25 years focusing on the applications of technology in support of teaching and learning. Ellen helped build the first Teaching Theater at the University of Maryland in the early 1990s, when Maryland received a grant from the AT&T Foundation. She was instrumental in setting up the support structure for this type of facility to enable faculty members to concentrate on their teaching without worrying about the technology while in this technology-rich environment. Her career at Maryland grew from being the Coordinator of Instructional Technology Support to being the Director of Academic Support. She also served as Interim User Support Director while at Maryland. She has also served as the Instructional Multimedia Coordinator at North Dakota State University, setting up its first University Multimedia Center to help faculty integrate multimedia into their teaching.

Ellen has published and presented numerous articles pertaining to instructional technology with a particular focus on supporting faculty in their use of technology. She is actively engaged with professional organizations at the national level with EDUCAUSE and the EDUCAUSE Learning Initiative. She has served as an Associate Editor for the International Journal of Distance Education Technologies. In addition to her IT experience, Ellen was a member of the Peer Consulting Network at Maryland, which is part of the Center for Leadership and Organizational Change, where she volunteered as a consultant in their process consulting assignments.

Ellen has earned a Bachelor of Science degree in Computer and Systems Engineering from Rensselaer Polytechnic Institute and a Master of Education in Education Policy, Planning, and Administration with a specialization in Curriculum Theory and Development from the University of Maryland.  Ellen is also a 2009 EDUCAUSE Frye Leadership Institute Fellow.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

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