Union College

518-388-6293 | its@union.edu

Alerts

11.13.2014 | Ellucian/Colleague system unavailable Tuesday November 25th

On Tuesday November 25th, departmental software updates will be installed on the Colleague system. The installation will begin at 6:30 AM and we expect to be completed by 10:00 AM.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Speaker phones

Speakerphones are for use in conference rooms or offices. To reserve a speakerphone, email telecomm@union.edu or call 6411 with the date needed, location and an account number to bill. You can pick up the speakerphone at the Telecommunications office in Steinmetz 100.

Voicepoint Stand Alone Speakerphones are $10 per day. They can be used for any analog telephone line.

How to set up a Voicepoint standalone speakerphone:

  • Plug the device into an electrical outlet.
  • Plug the phone cord into a live ANALOG phone jack (jack has dial tone and a single line phone attached, or you know it's a live analog jack).
  • If done, the phone emits a dial tone. You can dial from the keypad to make a test call (strongly recommended to test before you go live).

Cisco Stand Alone Speakerphones are $20 per day. They can be used for any ethernet port.

How to set up a Cisco standalone speakerphone:

  • Plug the device into an electrical outlet.
  • Plug the Ethernet cord into a live Ethernet port. (must be programed for Voip).
  • If done, the phone emits a dial tone. You can dial from the keypad to make a test call (strongly recommended to test before you go live).

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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