Union College

518-388-6293 | its@union.edu

Alerts

07.17.2014 | Telephone Services Outage and Potential for Network Outage on July 22

Due to construction activities in Karp Hall, phone/network fiber has to be moved on Tuesday, July 22nd. This will interrupt telephone services (and potentially network services) for a portion of the campus. The outage will begin in the morning and will last all day.

07.16.2014 | Ellucian / Colleague system unavailable Wednesday July 23rd between 6:30 AM and 10:00 AM

On Wednesday July 23rd, departmental software updates will be installed on the Colleague system. The installation will begin at 6:30 AM and we expect to be completed by 10:00 AM.

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Welcome

Small Moments

Lunch & Learning Technology Innvoations series

05.21.2014 |

Small Moments. Big Ideas. Building connections. Lunch & Learning Technology Innovations. We invite all faculty to join us for lunch to discuss 3D Printing in the Humanities.

Schaffer Library & ITS: Open House for New Spaces

Schaffer Library & ITS: Open House for New Teaching & Learning Spaces

05.8.2014 |

Schaffer Library and ITS invite you to come check out the new teaching and learning spaces on May 15th.

Domain Merge

Domain Merge Project

05.1.2014 |

ITS is beginning the work of converging our two separate computer domains to improve system efficiencies and infrastructure security. Over the next several months, the existing academic and administrative domains will be consolidated.

Heartbleed Bug logo

Heartbleed Computer Vulnerability

04.11.2014 |

Security researchers have discovered a vulnerability, named the Heartbleed bug, in many online encryption systems used around the world (OpenSSL encryption). Here's what you need to know.

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Welcome to Information Technology Services!

Welcome
to Information Technology Services!

Information Technology Services (ITS) provides technology services and resources for Union College students, faculty, and staff. Our primary objective is to provide high-quality support services that meet the pedagogical, business, and research needs of the Union community. ITS will engage in collaborative practices and open communication and is committed to aligning and providing technology services and infrastructures that meet the needs of our community.

ITS organizationally consists of Enterprise Applications and Systems, Learning Technologies & Environments, User Services, and Telecommunications & Networking.

Tweets

  • Alert: Telephone Services Outage and Potential for Network Outage on July 22. More details here: http://t.co/ewOk7DIt5O 22 hours 2 min ago
  • Alert: Ellucian/Colleague System unavailable Wednesday, July 23rd. More details here: https://t.co/vuC6dx4H44 1 day 21 hours ago
  • Alert: Emergency Network Maintenance - Thursday, July 3rd at 6 a.m. More details here: http://t.co/3OrfUOV7jU 2 weeks 1 day ago
  • VPN Maintenance on Thursday, June 19th starting at 6:30 am. More info here: http://t.co/2eNcC9ZJes 1 month 2 days ago
  • Cable TV services is now available on campus. 1 month 1 week ago

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:00-4:24

Submit A Request

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