Union College

518-388-6293 | its@union.edu

Alerts

09.21.2016 | Ellucian / Colleague system unavailable Wednesday, September 28

On Wednesday, September 28th, software updates will be installed on​ ​the Colleague system.​ The installation will begin at 6:30 am and expected completion is by 9:30 am.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Welcome

Apple macOS Sierra Operating System

09.15.2016 |

Apple will release their new operating system, macOS Sierra as a free upgrade on Tuesday, September 20, 2016. See update from ITS.

Access to Latest Trends in Information Technology Resources

09.13.2016 |

ITS continues to provide access to the latest trends in information technology for the entire Union College community through Gartner Group.

Windows 10 Availability

09.13.2016 |

Testing of the Windows 10 operating system and software applications used in our environment is complete. The Windows 10 operating system is now available for faculty/staff on campus.

Lynda.com

Learn how to use the latest software tools through lynda.com

09.13.2016 |

Interested in learning how to use the latest software tools? ITS has subscribed to lynda.com, an online subscription library of over 2,100 high-quality instructional videos taught by industry experts on the latest software tools and skills.

Subscribe to

Welcome to Information Technology Services!

Welcome
to Information Technology Services!

Information Technology Services (ITS) provides technology services and resources for Union College students, faculty, and staff. Our primary objective is to provide high-quality support services that meet the pedagogical, business, and research needs of the Union community. ITS will engage in collaborative practices and open communication and is committed to aligning and providing technology services and infrastructures that meet the needs of our community.

ITS organizationally consists of Enterprise Applications & Systems, Learning Technologies & Environments, Telecommunications & Networking and User Services.

Tweets

  • ALERT: As of 12 noon, the network issues being experienced across campus have been resolved. 2 weeks 3 days ago
  • ALERT: Update on network issue on ITS website: https://t.co/FqnWVIL1GI 2 weeks 3 days ago
  • ALERT: VoIP phone services are available, but parts of campus are experiencing network issues. More info: https://t.co/RiEODBUTjh 2 weeks 3 days ago
  • ALERT: The campus experienced a brief outage of VoIP telephones and networking at about 9:30 am. Services are becoming available again. 2 weeks 3 days ago
  • ALERT: Network Outage on Thursday, August 18, 6-8 am. More info: https://t.co/UPU3M2cD0z 1 month 1 week ago

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

Where We Are

Location map