Union College

518-388-6293 | its@union.edu


04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

06.20.2018 | Access to 25Live is currently unavailable
Access to the 25Live system is currently unavailable.  User can use the site to search for locations or events, but will not be able to login to the system to make reservations.
ITS is monitoring the situation with the vendor and will provide updates when available.
06.21.2018 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 21, Nexus will be upgraded to version 3.4 to improve functionality and enable new features for your use this Fall term. Services will be offline from 7:00 am to 9:00 pm ET. During this period of time, you will not be able to access the system.

07.10.2018 | Nexus 2012-13 courses scheduled for deletion

ITS retains LMS courses in Nexus on a rolling five (5) year basis from the end of the term a course is taught, as per the Learning Management System (LMS) Course Retention Policy. On July 10th, ITS will remove course sites more than five (5) years old. (i.e., Summer, 2012, Fall 2012, Winter 2013, Spring 2013 term courses). Exemptions to the policy are handled on a case-by-case basis (contact snyderd2@union.edu).

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.



Emerging EdTech: How to Use Perusall to Promote Deeper Reading

05.18.2018 |

Would you like for your students to do a closer reading of your texts and come to class better prepared?

Security Awareness Training

04.4.2018 |

Information Technology Services (ITS) and GreyCastle Security will be offering Security Awareness Training this Spring.  This training is focused on helping you understand your responsibilities in our information security efforts and to provide good security protocols when handling information. 
As security attacks become more sophisticated, we need every member of the Union community to play a role in enhancing security.

Faculty: Get Ready for Spring Kickoff

Faculty: Get Ready for Spring Kickoff!

03.26.2018 |

Wold 010, Kelly Computing + Innovation Lab
Lunch Talk/Tech. Demo: 12-1:00 pm (Bring Your Lunch!)
Afternoon Lab: 1:00-4:00 pm (Bring Your Laptop, if available/desired).

Creating Podcasts and Vodcasts

Creating Podcasts and Vodcasts with Panopto and Nexus

02.27.2018 |

Library 232 Learning Lab
1:00 - 2:00 PM (Common Hour)

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Welcome to Information Technology Services!

to Information Technology Services!

Information Technology Services (ITS) provides technology services and resources for Union College students, faculty, and staff. Our primary objective is to provide high-quality support services that meet the pedagogical, business, and research needs of the Union community. ITS will engage in collaborative practices and open communication and is committed to aligning and providing technology services and infrastructures that meet the needs of our community.

ITS organizationally consists of Enterprise Applications & Systems, Learning Technologies & Environments, Telecommunications & Networking and User Services.


  • Come work for our amazing team! is hiring for the position of LEARNING ENVIRONMENTS SERVI… https://t.co/dRC2YnHPob 2 months 3 weeks ago
  • ALERT: Nexus services unavailable 3/3/18 3AM-7AM ET. More info: https://t.co/q0dWEmLbjo 3 months 3 weeks ago
  • ALERT: As of 5:10 pm, Google has indicated the problem with Google Docs has been resolved. More info:https://t.co/i3RHqBwKur 7 months 6 days ago
  • ALERT: Issues with accessing Google Docs. Google has indicated that there is a problem with accessing Google Docs f… https://t.co/jY33b9hgDH 7 months 6 days ago
  • ALERT UPDATE: As of 1:07 pm ET, authentication services have been restored. 8 months 22 hours ago

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

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