Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

06.21.2018 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 21, Nexus will be upgraded to version 3.4 to improve functionality and enable new features for your use this Fall term. Services will be offline from 7:00 am to 9:00 pm ET. During this period of time, you will not be able to access the system.

07.10.2018 | Nexus 2012-13 courses scheduled for deletion

ITS retains LMS courses in Nexus on a rolling five (5) year basis from the end of the term a course is taught, as per the Learning Management System (LMS) Course Retention Policy. On July 10th, ITS will remove course sites more than five (5) years old. (i.e., Summer, 2012, Fall 2012, Winter 2013, Spring 2013 term courses). Exemptions to the policy are handled on a case-by-case basis (contact snyderd2@union.edu).

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

17
   
   
S M T W T F S
 
 
 
 
 
1
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10
 
11
 
12
 
13
 
14
 
15
 
16
 
17
 
18
 
19
 
20
 
21
 
22
 
23
 
24
 
25
 
26
 
27
 
28
 
29
 
30
 

Upgrading your iPhone

Backing up your iPhone - iCloud or iTunes, which is right for you?

iCloud:

  • Stores backups in the cloud
  • Limited to 5 GB of storage(you can buy more)
  • Must be connected to Wi-Fi

iTunes:

  • Stores backups on your Mac or PC
  • Can encrypt backup to store email passwords
  • Must have iTunes software on your Mac or PC to use

Instructions for making an iCloud or iTunes backup:
 
https://support.apple.com/en-us/HT203977
 
After completing your iPhone backup, you must turn off your passcode(if you have one)
 
Go to Settings, then tap Touch ID and Passcode.  On devices without Touch ID, go to Settings, then tap Passcode.  Scroll down the screen and tap Turn Passcode Off.
 
Next you must turn off Find My iPhone.
 
Go to Settings, scroll down and tap iCloud, then scroll down and tap Find My iPhone.  Slide the button to the left to turn off.  You will need to enter your AppleID password to turn off. 

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

Where We Are

Location map