Union College

518-388-6293 | its@union.edu

Alerts

08.2.2016 | Scheduled Nexus System Maintenance 8/2 from 7 am-9 pm

On Tuesday, August 2, 2016, there is scheduled Nexus system maintenance from 7:00 am-9:00 pm in order to upgrade the Nexus system to Moodle version 3.0. Nexus will be unavailable during the system upgrade. ITS will send a notification when the upgrade is complete and Nexus is once again available. We apologize for any inconvenience.

08.3.2016 | Colleague / WebAdvising Systems Unavailable: Wednesday, August 3rd

On Wednesday, August 3rd, software updates will be installed on the Colleague / WebAdvising systems. The installation will begin at 6:30 am and we expect it wil be completed by 1:00 pm.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Conference Bridge

There are several options available for making a conference call:

  • Using the Transfer/3 Way Conference Feature on your phone
  • Using the 7 Way Conference Feature Button on your multi-line phone
  • Use Meet-Me Conference Bridge

A Conference Bridge is $20 per conference call. To request a Conference Bridge, email telecomm@union.edu or call 6411 with the date and time needed, location and an account number to bill.

Telecommunications can establish a conference “bridge” which can accommodate up to 12 parties on one call. No feature codes or buttons to push. You can have all of your participants dial into this reserved number and they will automatically be on the conference call together! From anywhere in the world! Each caller can dial in from his/her own phone or you can gather persons in one location at Union and put the call on a speakerphone.

How to set up a Conference Bridge: 

  • Off Campus callers dial into XXX-XXX-XXXX (the number assigned by telecom).
  • On Campus callers dial into XXXX (the number assigned by telecom).
  • First person to dial into the bridge will continue to hear ringing until a second party dials in, then you will hear a beep as each party dials in.
  • Max 12 callers.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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