Union College

518-388-6293 | its@union.edu

Alerts

06.10.2017 | Scheduled Panopto Maintenance

On Saturday, June 10, Panopto will be upgraded to Panopto 5.4. Services will be offline from 8:00pm to 12:00am EDT. During this period of time, you will not be able to access recordings and any attempts to upload from clients will result in a "Server unable to connect" message.

06.15.2017 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 15, Nexus will be upgraded to version 3.2 to improve functionality and enable new features for your use this Fall term. Services will be offline from 6:00 am to 9:00 pm EDT. During this period of time, you will not be able to access the system.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Conference Bridge

There are several options available for making a conference call:

  • Using the Transfer/3 Way Conference Feature on your phone
  • Using the 7 Way Conference Feature Button on your multi-line phone
  • Use Meet-Me Conference Bridge

A Conference Bridge is $20 per conference call. To request a Conference Bridge, email telecomm@union.edu or call 6411 with the date and time needed, location and an account number to bill.

Telecommunications can establish a conference “bridge” which can accommodate up to 12 parties on one call. No feature codes or buttons to push. You can have all of your participants dial into this reserved number and they will automatically be on the conference call together! From anywhere in the world! Each caller can dial in from his/her own phone or you can gather persons in one location at Union and put the call on a speakerphone.

How to set up a Conference Bridge: 

  • Off Campus callers dial into XXX-XXX-XXXX (the number assigned by telecom).
  • On Campus callers dial into XXXX (the number assigned by telecom).
  • First person to dial into the bridge will continue to hear ringing until a second party dials in, then you will hear a beep as each party dials in.
  • Max 12 callers.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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