Union College

518-388-6293 | its@union.edu

Alerts

01.11.2018 | Security flaws (Meltdown and Spectre) affecting many computers, tablets, and mobile devices

Please see alert for information on the Meltdown and Spectre security flaws.

02.21.2018 | Ensemble Video - Unavailable @ 12-2 AM EST for Scheduled Upgrade

The Ensemble Video cloud servers will be unavailable on Wednesday morning (2/21/18) from 12:01AM - 2AM ET for a planned upgrade to Ensemble Video 4.8.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Supported Software

Supported Software

Information Technology Services makes many software applications available to the Union College community. Most of this software is installed in public computer facilities maintained by ITS. Much of this software can also be installed on other, College-owned computers. 

Because the College can't afford to purchase licenses for every faculty, staff and student, ITS sometimes enforces licensing limits using network license servers which are generally only accessible from on-campus or via VPN.

If you have questions about software applications that are not listed on this page, please contact the ITS Help Desk at 518.388.6400 or send email to the ITS Help Desk requesting information. You can see the list of available software applications (including version) installed in Union College's public computing facilities for this 2015-16 academic year on the bottom of the ITS Public Computing Facilities webpageUpgrades to new versions of software on computers in classrooms/public computing facilities occur once a year over summer break

The software is organized by general type of application:

Productivity

Program Name Description Compatibility Licensing
Acrobat X Pro Create, edit, and read PDF files Windows/Macintosh campus agreement
Access Database Windows campus agreement
Dreamweaver Website development Windows/Macintosh campus agreement
Excel Data analysis; spreadsheet Windows campus agreement
InDesign Page layout design Windows/Macintosh campus agreement
PowerPoint Presentation Windows/Macintosh campus agreement
Publisher Desktop publishing Windows campus agreement
Word Word processing Windows/Macintosh

campus agreement

Security and Antivirus

Program Name Description Compatibility Licensing
Forefront Anti-virus software Windows campus agreement
Virusscan Anti-virus software Macintosh campus agreement
Windows Defender Anti-spyware software Windows freeware

E-Mail

Program Name Description Compatibility Licensing
Mac Mail E-mail client Macintosh included in operating system
Outlook E-mail client Windows/Macintosh campus agreement

Internet

Program Name Description Compatibility Licensing
Mac SFTP Secure FTP Macintosh campus agreement
Mozilla FireFox Web browser Windows/Macintosh freeware
Internet Explorer Web browser Windows included in operating system
Secure SSH Secure Telnet and FTP Windows campus agreement
Safari Web browser Macintosh included in operating system
Chrome Web browser Windows/Macintosh freeware

Data Analysis

Program Name Description Compatibility Licensing
ArcGIS Analyze geographic data; create maps Windows purchase individual license thru ITS
eViews Econometric analysis Windows campus agreement
Excel Data analysis; spreadsheet Windows/Macintosh campus agreement
JMP Mathematical modeling; numerical analysis Windows/Macintosh campus agreement
Mathematica Mathematical modeling; numerical analysis Windows/Macintosh/Linux campus agreement
MATLAB Mathematical and computational analysis Windows campus agreement
SAS Statistical analysis Windows campus agreement
SPSS Statistical analysis Windows campus agreement

Multimedia Creation

Program Name Description Compatibility Licensing
Audacity Audio editing Windows/Macintosh freeware
Fireworks Prototype website, mobile and application interfaces Windows/Macintosh campus agreement
Flash Professional Creating interactive content Windows/Macintosh campus agreement
Garageband Music creation Macintosh included in operating system
iDVD DVD creation Macintosh included in operating system
Illustrator Vector graphics software Windows/Macintosh campus agreement
iMovie Video editing Macintosh included in operating system
Pinnacle Studio Video editing and DVD creation Windows purchase individual license
Photoshop Image editing Windows/Macintosh campus agreement
Photoshop Elements Image editing Windows/Macintosh purchase individual license

Media Playing

Program Name Description Compatibility Licensing
QuickTime Audio and video player Windows/Macintosh freeware
Windows Media Player Audio and video player Windows included in operating system
iTunes Audio and video player Windows/Macintosh freeware

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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