- About ITS
- 2016 Academic Year Faculty Development Institute
- Cellular Plans
- Conference Bridge
- Digital Studio
- Electronic Classrooms
- Event + A/V Equipment Support
- Google Apps
- Minerva Rooms
- Learning Technologies Support
- Public Computing Facilities
- Research Computing
- Speaker Phones
- Supported Hardware and Software
- Telephone bills
- Web Development
- Help Desk
- Information Security
- Policies & Forms
- Contact Us
Enterprise System Maintenance
Tuesday, 4:00 am - 8:00 am
Wednesday, 4:00 am - 8:00 am
Thursday, 4:00 am - 8:00 am
Sunday, 6:00 am - 12:00 pm
Enterprise Systems may be unavailable during these times.
The Telecommunications Office (located in Steinmetz 100) is responsible for voice transmissions from any College-owned location, and it is the central office for all telephone concerns and billing.
User Guides are available for download in the Documentation section of this website, as well as, at the Telecommunications Office. These guides provide specific information on the system and services available.
Our local exchange is (518) 388.
To access your CallXpress voicemail dial 518-388-6688.
Campus phone bills are posted online. Domestic long distance calls are billed at $0.10/minute. Local calls from staff lines are free.
Telecommunications Office Staff
Stephen DeGeyter, Telecommunications Analyst t: 518-388-6411 f: 518-388-6464 e: email@example.com
Diane R. McNamara, Director of Telecommunications & Networking t: 518-388-6411 f: 518-388-6464 e: firstname.lastname@example.org
Faculty and staff may also receive assistance by contacting the Telecommunications Help Desk in the following ways:
- Phone: (518) 388-6411
- Email: email@example.com
- Stop by the office in Steinmetz 100 (Mon - Fri 8:30am - 5:00pm)