Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

06.20.2018 | Access to 25Live is currently unavailable
Access to the 25Live system is currently unavailable.  User can use the site to search for locations or events, but will not be able to login to the system to make reservations.
 
ITS is monitoring the situation with the vendor and will provide updates when available.
06.21.2018 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 21, Nexus will be upgraded to version 3.4 to improve functionality and enable new features for your use this Fall term. Services will be offline from 7:00 am to 9:00 pm ET. During this period of time, you will not be able to access the system.

07.10.2018 | Nexus 2012-13 courses scheduled for deletion

ITS retains LMS courses in Nexus on a rolling five (5) year basis from the end of the term a course is taught, as per the Learning Management System (LMS) Course Retention Policy. On July 10th, ITS will remove course sites more than five (5) years old. (i.e., Summer, 2012, Fall 2012, Winter 2013, Spring 2013 term courses). Exemptions to the policy are handled on a case-by-case basis (contact snyderd2@union.edu).

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Learning Technologies and Environments

The Learning Technologies and Environments group understands the important role technology can play within the teaching and learning experience, when it is applied thoughtfully and appropriately within instructional design. We aim to assist faculty in the construction of meaningful learning experiences within both formal and informal environments. Our vision is to help our faculty create engaging learning experiences for our students, where they are positioned to connect to prior knowledge and experiences, actively construct understandings, and transfer these understandings to real world situations.

Learning Technologies and Environments consists of two groups – Learning Technologies and Learning Environments. Our collective purpose is to identify and fulfill learning technology needs in our virtual and physical teaching, learning, and research environments. Our vision is to promote the enhancement of student comprehension through the effective and innovative use and integration of instructional technology within a variety of learning contexts through superior outreach, service, and research.

Learning Technologies

Learning Technologies can provide both pedagogical and technological assistance with a wide range of software and technology tools. We also provide technology consultations, one-on-one training, workshops, and other educational technology services to support Union College faculty teaching, course management, and researching needs. If you are interested in how to best incorporate technology into new or updated assignments and projects or if you’re learning how to use a new technology tool, the Learning Technology team can provide more information and assistance.

Learning Environments

Learning Environments supports technology-enhanced learning spaces and instructional facilities such as the electronic classrooms, the Schaffer Library Learning Commons and Digital Studio, the Kelly Advanced Computing Lab, and 24 hour computing lab (Wold 118). We install and maintain both the computing equipment and the audio-visual equipment in these physical environments. We provide design and configuration assistance to departments interested in developing instructional facilities within their locations.

In addition, we also support the audio-visual needs throughout campus by delivering equipment to classrooms and other spaces that are not already equipped with technology. Special events such as conferences, guest speakers, films, Convocation, Founders Day, Graduation, Parents & Homecoming Weekend, and ReUnion Weekend are also some of the events supported by Learning Environments.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

Where We Are

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