Union College

518-388-6293 | its@union.edu

Alerts

01.11.2018 | Security flaws (Meltdown and Spectre) affecting many computers, tablets, and mobile devices

Please see alert for information on the Meltdown and Spectre security flaws.

02.21.2018 | Ensemble Video - Unavailable @ 12-2 AM EST for Scheduled Upgrade

The Ensemble Video cloud servers will be unavailable on Wednesday morning (2/21/18) from 12:01AM - 2AM ET for a planned upgrade to Ensemble Video 4.8.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Enterprise Applications

The Enterprise Applications support team provides software implementation, development, and maintenance support for the College’s enterprise systems, in addition to developing and supporting in-house written application systems. These enterprise systems collectively provide administrative computing solutions for the business and information needs of the campus community. The primary enterprise systems at the College are the Datatel Colleague/WebAdvisor systems and the Sungard IFAS Financial system. The Datatel Colleague and Datatel WebAdvisor systems provide software solutions for the following areas:

  • Student Information, including student records, registration, accounts receivable, academic history, student advising, and self-service for faculty and students (such as online enrolling for classes, view grades, view unofficial academic transcript, view class schedule, view registration holds, view and accept financial aid).
  • Financial Aid, including need analysis and verification, requirements tracking, packaging and disbursement.
  • Admissions, including all prospect and recruiting activities.
  • Advancement, including individual and organization records, membership tracking, prospect management, designation, campaign, pledge and gift processing and management.
  • Residence Life and Student Affairs, including managing and processing student housing activity and student organizations.

The Sungard IFAS Financial system provides software solutions for the following areas:

  • Human Resource including employee information, payroll processing and benefit management, and employee online.
  • Financial Systems including financial accounting, accounts payable, purchasing, budget and asset management.

The Enterprise Applications staff also provides support for web development, creating adhoc reports and downloading enterprise data to be used in other applications, and for numerous other software systems employed by various offices across campus.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

Where We Are

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