Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

07.26.2018 | CHANGE: Password required for "union" wireless network - Effective August 2, 2018

In order to provide better security on our public wireless network, Union College will be requiring a password to join the "union" WiFi. This new step will be effective starting on August 2nd at 9:00 am.

08.16.2018 | Colleague System Unavailable Wednesday, August 22 6am-9:30am

On Wednesday, August 22nd, software updates will be installed on the Colleague system. The installation will begin at 6:30 a.m. and expected completion is by 9:30 a.m.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Enterprise Applications

The Enterprise Applications support team provides software implementation, development, and maintenance support for the College’s enterprise systems, in addition to developing and supporting in-house written application systems. These enterprise systems collectively provide administrative computing solutions for the business and information needs of the campus community. The primary enterprise systems at the College are the Datatel Colleague/WebAdvisor systems and the Sungard IFAS Financial system. The Datatel Colleague and Datatel WebAdvisor systems provide software solutions for the following areas:

  • Student Information, including student records, registration, accounts receivable, academic history, student advising, and self-service for faculty and students (such as online enrolling for classes, view grades, view unofficial academic transcript, view class schedule, view registration holds, view and accept financial aid).
  • Financial Aid, including need analysis and verification, requirements tracking, packaging and disbursement.
  • Admissions, including all prospect and recruiting activities.
  • Advancement, including individual and organization records, membership tracking, prospect management, designation, campaign, pledge and gift processing and management.
  • Residence Life and Student Affairs, including managing and processing student housing activity and student organizations.

The Sungard IFAS Financial system provides software solutions for the following areas:

  • Human Resource including employee information, payroll processing and benefit management, and employee online.
  • Financial Systems including financial accounting, accounts payable, purchasing, budget and asset management.

The Enterprise Applications staff also provides support for web development, creating adhoc reports and downloading enterprise data to be used in other applications, and for numerous other software systems employed by various offices across campus.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

Where We Are

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