Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

06.20.2018 | Access to 25Live is currently unavailable
Access to the 25Live system is currently unavailable.  User can use the site to search for locations or events, but will not be able to login to the system to make reservations.
 
ITS is monitoring the situation with the vendor and will provide updates when available.
06.21.2018 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 21, Nexus will be upgraded to version 3.4 to improve functionality and enable new features for your use this Fall term. Services will be offline from 7:00 am to 9:00 pm ET. During this period of time, you will not be able to access the system.

07.10.2018 | Nexus 2012-13 courses scheduled for deletion

ITS retains LMS courses in Nexus on a rolling five (5) year basis from the end of the term a course is taught, as per the Learning Management System (LMS) Course Retention Policy. On July 10th, ITS will remove course sites more than five (5) years old. (i.e., Summer, 2012, Fall 2012, Winter 2013, Spring 2013 term courses). Exemptions to the policy are handled on a case-by-case basis (contact snyderd2@union.edu).

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Research Computing

Union College is dedicated to providing students and faculty with access to resources that facilitate faculty research and undergraduate student research. With this exposure, students gain valuable research skills that they might not otherwise acquire until later in their academic career.

Previously, Union operated an IBM Intelligent Cluster on campus. It was donated by John E. Kelly III ‘76 during the dedication of the Peter Wold Center in May 2011. At that time, this IBM Intelligent Cluster provided the College with the greatest research computing capability of any undergraduate liberal arts college in the nation.

The IBM Intelligent Cluster was decommissioned in July 2017.  In order  to continue to offer research computing capacity, Union will now utilize cloud-based High Performance Computing (HPC) resources, with the help of Sly Media Networks, LLC, Union’s HPC vendor. The majority of the workload will utilize Amazon Web Services (AWS).

By using a cloud-based service like AWS, Union has access to a vast amount of computing power for research computing. The benefit of cloud-based services is that an expensive on-site physical infrastructure to house this hardware is no longer required. Utilizing a cloud-based solution also supports one are of Union’s strategic plan that focuses on sustainability and reducing our carbon footprint.

Support for Research Computing

Support for research computing is provided by ITS in conjunction with our HPC vendor, Sly Media Networks. Sly Media Networks, LLC is an HPC solution provider and has extensive experience with Unix based systems, open source software, research computing and general Unix/Linux assistance.

Please contact hpcadmin@union.edu for assistance with utilizing AWS resources, software installation assistance, or general research computing assistance. AWS resources will be available 24 hours a day, 7 days a week. Requests for assistance are usually responded to within 4 hours (it may occasionally take longer).

Need Research Computing Resources?

Faculty who are interested in research computing should contact Ellen Yu (yue@union.edu; x6293). Students who are interested in using the Cluster for their student research should discuss the project with their faculty advisor. The faculty advisor should thensubmit a request to the ITS Help Desk at helpdesk@union.edu.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

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