Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

06.20.2018 | Access to 25Live is currently unavailable
Access to the 25Live system is currently unavailable.  User can use the site to search for locations or events, but will not be able to login to the system to make reservations.
 
ITS is monitoring the situation with the vendor and will provide updates when available.
06.21.2018 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 21, Nexus will be upgraded to version 3.4 to improve functionality and enable new features for your use this Fall term. Services will be offline from 7:00 am to 9:00 pm ET. During this period of time, you will not be able to access the system.

07.10.2018 | Nexus 2012-13 courses scheduled for deletion

ITS retains LMS courses in Nexus on a rolling five (5) year basis from the end of the term a course is taught, as per the Learning Management System (LMS) Course Retention Policy. On July 10th, ITS will remove course sites more than five (5) years old. (i.e., Summer, 2012, Fall 2012, Winter 2013, Spring 2013 term courses). Exemptions to the policy are handled on a case-by-case basis (contact snyderd2@union.edu).

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Data Classification Policy

As part of our IT security efforts, a Data Classification Policy was approved by Senior Staff in June 2017  and is effective Fall 2017 for administrative offices.  Below are links to the Policy, supporting documents (Procedures and Quick Reference) and a FAQ. 

Documentation on how to encrypt Microsoft Word, Excel or Powerpoint files is located in the Documentation section under "Encrypting files".

Update 6/8/18: We are focusing on getting this right, not meeting a deadline.  The final drafts are just getting finished up so we are moving the effective date for faculty to later in this fal.  ITS has been working with GreyCastle Security and with the Liaison Committee for Academic Computing and Technology to update the documents.  The biggest change we have made is to the classification framework where we are switching from confidential, sensitive and public to risk levels of low, medium and high.


Update 11/27/17: Due to concerns expressed by faculty regarding the implementation of the Data Classification Policy, ITS and GreyCastle are currently working on a new supporting document that will replace the current Procedures and Quick Reference documents.  The new effective date for faculty is July 1, 2018.  Progress on this work will be updated on this website.  ITS will set up mechanisms for sharing drafts of the document and gathering feedback.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

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