Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

07.26.2018 | CHANGE: Password required for "union" wireless network - Effective August 2, 2018

In order to provide better security on our public wireless network, Union College will be requiring a password to join the "union" WiFi. This new step will be effective starting on August 2nd at 9:00 am.

08.16.2018 | Colleague System Unavailable Wednesday, August 22 6am-9:30am

On Wednesday, August 22nd, software updates will be installed on the Colleague system. The installation will begin at 6:30 a.m. and expected completion is by 9:30 a.m.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Data Classification Policy

As part of our IT security efforts, a Data Classification Policy was approved by Senior Staff in June 2017  and is effective Fall 2017 for administrative offices.  Below are links to the Policy, supporting documents (Procedures and Quick Reference) and a FAQ. 

Documentation on how to encrypt Microsoft Word, Excel or Powerpoint files is located in the Documentation section under "Encrypting files".

Update 6/8/18: We are focusing on getting this right, not meeting a deadline.  The final drafts are just getting finished up so we are moving the effective date for faculty to later in this fal.  ITS has been working with GreyCastle Security and with the Liaison Committee for Academic Computing and Technology to update the documents.  The biggest change we have made is to the classification framework where we are switching from confidential, sensitive and public to risk levels of low, medium and high.


Update 11/27/17: Due to concerns expressed by faculty regarding the implementation of the Data Classification Policy, ITS and GreyCastle are currently working on a new supporting document that will replace the current Procedures and Quick Reference documents.  The new effective date for faculty is July 1, 2018.  Progress on this work will be updated on this website.  ITS will set up mechanisms for sharing drafts of the document and gathering feedback.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

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