Union College

518-388-6293 | its@union.edu

Alerts

01.11.2018 | Security flaws (Meltdown and Spectre) affecting many computers, tablets, and mobile devices

Please see alert for information on the Meltdown and Spectre security flaws.

02.21.2018 | Ensemble Video - Unavailable @ 12-2 AM EST for Scheduled Upgrade

The Ensemble Video cloud servers will be unavailable on Wednesday morning (2/21/18) from 12:01AM - 2AM ET for a planned upgrade to Ensemble Video 4.8.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Data Classification Policy

As part of our IT security efforts, a Data Classification Policy was approved by Senior Staff in June 2017  and is effective Fall 2017 for administrative offices.  Below are links to the Policy, supporting documents (Procedures and Quick Reference) and a FAQ. 

Documentation on how to encrypt Microsoft Word, Excel or Powerpoint files is located in the Documentation section under "Encrypting files".

Update 11/27/17: Due to concerns expressed by faculty regarding the implementation of the Data Classification Policy, ITS and GreyCastle are currently working on a new supporting document that will replace the current Procedures and Quick Reference documents.  The new effective date for faculty is July 1, 2018.  Progress on this work will be updated on this website.  ITS will set up mechanisms for sharing drafts of the document and gathering feedback.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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