Union College

518-388-6293 | its@union.edu

Alerts

06.10.2017 | Scheduled Panopto Maintenance

On Saturday, June 10, Panopto will be upgraded to Panopto 5.4. Services will be offline from 8:00pm to 12:00am EDT. During this period of time, you will not be able to access recordings and any attempts to upload from clients will result in a "Server unable to connect" message.

06.15.2017 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 15, Nexus will be upgraded to version 3.2 to improve functionality and enable new features for your use this Fall term. Services will be offline from 6:00 am to 9:00 pm EDT. During this period of time, you will not be able to access the system.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Software

 ITS currently has campus software licenses for the following products:

  • Adobe Creative Suite Design Premium:  Photoshop, Illustrator, InDesign, Dreamweaver, Flash Professional, Fireworks, Acrobat X Pro, Bridge and Media Encoder
  • ChemDraw (Mac and PC)
  • Cisco Jabber Video (Mac and PC) - downloads are below.
  • Copier MAC Drivers
  • JMP Software
  • Mathematica
  • MatLab
  • Microsoft Office Professional (Mac and PC)
  • SAS
  • SPSS
  • SigmaStat/SigmaPlot
  • ArcGIS (Limited number of licenses available)
  • Turning Point (Mac and PC) - downloads are below.

Linux Support

Linux is now supported for faculty and student use, we are supporting the CentOS and Ubuntu distributions at this time. The following links may be used to download a copy of CentOS or Ubuntu for installation on your computer:

If you need assistance with using Linux or have questions about any of the software products above, please contact the ITS helpdesk at helpdesk@union.edu.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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