Union College

518-388-6293 | its@union.edu

Alerts

06.10.2017 | Scheduled Panopto Maintenance

On Saturday, June 10, Panopto will be upgraded to Panopto 5.4. Services will be offline from 8:00pm to 12:00am EDT. During this period of time, you will not be able to access recordings and any attempts to upload from clients will result in a "Server unable to connect" message.

06.15.2017 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 15, Nexus will be upgraded to version 3.2 to improve functionality and enable new features for your use this Fall term. Services will be offline from 6:00 am to 9:00 pm EDT. During this period of time, you will not be able to access the system.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Request an Account

Administrative / Staff

Department liaisons can continue to use the Account Management facility for liaisons (StafCA) to request new accounts or make changes to existing accounts.  Notice the process has changed to make it easier and quicker.

In order to expedite the creation of a new account a UNION ID is NO LONGER required before submitting a StafCA. However, new employees MUST read the acceptable use policy and submit a signed Account Usage Policy Agreement (AUPA) to Human Resources in order to use the account.

Faculty, Staff and Students

If you need to apply for a computer/email account, please download and complete the appropriate form located in our forms section of the website.

All forms must be completed and returned to the ITS office before they can be processed.

*Attention Members of Union Graduate College: Please do NOT use these forms. You must pick up forms at the Registrar's Office at Union Graduate College.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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