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Enterprise System Maintenance
Tuesday, 4:00 am - 8:00 am
Wednesday, 4:00 am - 8:00 am
Thursday, 4:00 am - 8:00 am
Sunday, 6:00 am - 12:00 pm
Enterprise Systems may be unavailable during these times.
The ITS HelpDesk is located in Steinmetz 101a. During the academic year, our regular hours of operation are Monday through Friday, 8:30am to 4:54pm.
The ITS HelpDesk offers support to faculty and staff for all technology needs associated with Union College.
Please contact the ITS Helpdesk at 518.388.6400 or email email@example.com for assistance. You may also submit a Service Request online. Already submitted a workorder? You can check the status of your workorder by logging into the HelpDesk workorder system (TrackIt!) system as well.
If you ever want to submit a request from OFF-campus, please send an email to firstname.lastname@example.org or call 518.388.6400 to leave a voicemail. You can also log into TrackIt with VPN and submit a work order through TrackIt Self Service.