Union College

518-388-6293 | its@union.edu

Alerts

01.11.2018 | Security flaws (Meltdown and Spectre) affecting many computers, tablets, and mobile devices

Please see alert for information on the Meltdown and Spectre security flaws.

02.21.2018 | Ensemble Video - Unavailable @ 12-2 AM EST for Scheduled Upgrade

The Ensemble Video cloud servers will be unavailable on Wednesday morning (2/21/18) from 12:01AM - 2AM ET for a planned upgrade to Ensemble Video 4.8.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Security Tips

04.2.2013

ITS has identified a serious email threat circulating on campus. The subject line of the version we have seen include “Key Secured Message” and it contains a fake encrypted message attachment. If you would like to read more about this threat, please go to: http://tools.cisco.com/security/center/viewThreatOutbreakAlert.x?alertId=28749Please DO NOT open these messages.

02.15.2013

ITS has become aware of a serious Microsoft Technician phone scheme.  A person claiming to be a Microsoft technician calls on the phone stating that they need to remotely access your computer because they detected issues on it.  The caller wants you to purchase a package in order to fix the computer problems.Please DO NOT allow remote access to the caller and do not give away any credit card or personal information.If you require assistance or have any questions, please contact the ITS Help D

01.15.2013

A 0-day vulnerability was found in the Java Runtime Environment version 7 last week.  Version 6 is not afftected.  If you are not sure what version you have, please click here: http://www.java.com/en/download/installed.jspOracle released the following patch for Windows and Mac users:

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Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

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