Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

06.20.2018 | Access to 25Live is currently unavailable
Access to the 25Live system is currently unavailable.  User can use the site to search for locations or events, but will not be able to login to the system to make reservations.
 
ITS is monitoring the situation with the vendor and will provide updates when available.
06.21.2018 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 21, Nexus will be upgraded to version 3.4 to improve functionality and enable new features for your use this Fall term. Services will be offline from 7:00 am to 9:00 pm ET. During this period of time, you will not be able to access the system.

07.10.2018 | Nexus 2012-13 courses scheduled for deletion

ITS retains LMS courses in Nexus on a rolling five (5) year basis from the end of the term a course is taught, as per the Learning Management System (LMS) Course Retention Policy. On July 10th, ITS will remove course sites more than five (5) years old. (i.e., Summer, 2012, Fall 2012, Winter 2013, Spring 2013 term courses). Exemptions to the policy are handled on a case-by-case basis (contact snyderd2@union.edu).

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Google Apps for Education

G Suite (formerly Google Apps for Education) is Union College's environment for e-mail, calendar and collaboration services.

Google Mail, Google Calendar and Google Drive

To login to your Union College Google account, go to http://www.google.com and use your FULL E-MAIL ADDRESS as your username (username@union.edu) and your Union College password.

Google Team Drive

Google Team Drives are shared spaces where teams can easily store, search, and access their files anywhere, from any device.  Unlike files in My Drive, files in Team Drive belong to the team instead of an individual.  Google has provided information on how to use Team Drives and how to share files with Team Drive

Google Additional Services

A number of Google Additional Services (also referred to as "consumer apps") are available for faculty and staff and student* Union College accounts. Because these services have a different terms of service, you are required to request to opt-in to gain access.
*Students have access effective December 11, 2017.

Google Training Videos on Lynda.com

To help get you started on using Google Apps for Education, there are several training videos available on Lynda.com.  ITS has created a page with links to "essential" and "advanced" training videos for Gmail, Google Calendar and Google Drive on Lynda.com.  You can view previews of this training but must login in order to gain full access. 

To learn how to get started with Lynda.com, please go to our Training-Lynda.com page on the ITS website.
 

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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