Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

07.26.2018 | CHANGE: Password required for "union" wireless network - Effective August 2, 2018

In order to provide better security on our public wireless network, Union College will be requiring a password to join the "union" WiFi. This new step will be effective starting on August 2nd at 9:00 am.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Where can a student go for assistance with their personal computer?

USTAR is the student-run program providing technical support to other students. USTAR will assist with evaluating both hardware and software problems and answering general questions relating to technology at Union College. They will not repair hardware problems.

USTAR is located on the first floor of the Schaffer Library, just past the Circulation desk. Hours of operation are Sunday - Thursday 6:00pm - 10:00pm as well as Monday - Friday 12:50 pm - 1:50 pm. Assistance can be requested through USTAR's website http://ustar.union.edu or by calling x7096.

For a fee, the Bookstore can often perform hardware repairs. Contact Computer Sales at x2402 for more information.

If you need help with ResNet, please contact them at ResNet Support (support@myresnet.com or text "ResNet" to 84700 or call 855-813-7010).