Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

07.13.2018 | Colleague system UNAVAILABLE, Tuesday, July 24

On Tuesday, July 24th, software updates will be installed on the Colleague system. The installation will begin at 6:30 a.m. and expected completion is by 9:30 a.m.

07.18.2018 | College Voicemail Service Unavailable July 18 12-3 pm

The college is upgrading it's AVST voicemail system today, and all voicemail access and functionality will be turned off between 12 noon and 3 pm.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Frequently Asked Questions - Networking

Can I put a wireless printer on the network?

No.  You will need to disable the wireless feature and use the printer locally.

Are there rules and regulations for network usage?

Yes, there are regulations for the usage of the Union College campus network. Upon registration, you will have to carefully read and agree to the current acceptable use policy.

Is support free?

Support for all network issues is provided to students free of charge. Please note that we cannot help with operating system and/or hardware issues (e.g. hard drive crashes).

How can I use Union's Library resources when I'm not on campus?

In order to access on-campus resources from off-campus, you need to have a VPN account.  Information about the VPN may be found here.

Can I use my gaming system on the Network?

Yes. Xbox, Xbox360, Playstation 2, Playstation 3, Playstation Plus, Gamecube and Wii are all allowed. However, all gaming systems must be registered or they won't work on the network.

Can I play computer games over the network?

You can play games online, but you cannot run a game server. Network games slow down the system. Any activity that has an adverse effect on the system is prohibited by the acceptable usage policy. However, most gaming systems (Xbox, Playstation, etc.) are allowed, once they are registered.