Union College

518-388-6293 | its@union.edu

Alerts

01.11.2018 | Security flaws (Meltdown and Spectre) affecting many computers, tablets, and mobile devices

Please see alert for information on the Meltdown and Spectre security flaws.

02.21.2018 | Ensemble Video - Unavailable @ 12-2 AM EST for Scheduled Upgrade

The Ensemble Video cloud servers will be unavailable on Wednesday morning (2/21/18) from 12:01AM - 2AM ET for a planned upgrade to Ensemble Video 4.8.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Voicemail

Instructions for first time users setting up their AVST Voicemail box.

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PDF icon avst-mailbox-set-up.pdf93.69 KB

Wallet reference card for AVST CallXpress voicemail system.

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PDF icon AVST - Quick Reference Card.pdf309.12 KB

Reset your Voicemail security code easily with these step-by-step instructions.

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PDF icon Resetting Your Voicemail Security Code121.75 KB

You can easily listen to, delete, save messages, record your greetings and more straight from your Android phone with the AVST mobile app.

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PDF icon Mobile App - Android.pdf272.37 KB

Step-by-step instructions for recording and listening to your greetings; as well as turning on/off your out of office greeting from your Android phone with the AVST mobile app.

You can easily listen to, delete, save messages, record your greetings and more straight from your iPhone with the AVST mobile app.

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PDF icon Mobile App - iPhone.pdf294.48 KB

Step-by-step instructions for recording and listening to your greetings; as well as turning on/off your out of office greeting from your iPhone with the AVST mobile app.

Recording a Busy greeting from your phone, On or Off-campus.

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PDF icon busy-greeting.pdf177.68 KB

Recording and setting your Out of Office greeting from your phone, On or Off-campus.

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PDF icon out-of-office-greeting.pdf179.97 KB

Recording a new Standard greeting from your phone, On or Off-campus.

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PDF icon standard-greeting.pdf177.95 KB

Pages

Subscribe to Voicemail

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

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