Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

06.20.2018 | Access to 25Live is currently unavailable
Access to the 25Live system is currently unavailable.  User can use the site to search for locations or events, but will not be able to login to the system to make reservations.
 
ITS is monitoring the situation with the vendor and will provide updates when available.
06.21.2018 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 21, Nexus will be upgraded to version 3.4 to improve functionality and enable new features for your use this Fall term. Services will be offline from 7:00 am to 9:00 pm ET. During this period of time, you will not be able to access the system.

07.10.2018 | Nexus 2012-13 courses scheduled for deletion

ITS retains LMS courses in Nexus on a rolling five (5) year basis from the end of the term a course is taught, as per the Learning Management System (LMS) Course Retention Policy. On July 10th, ITS will remove course sites more than five (5) years old. (i.e., Summer, 2012, Fall 2012, Winter 2013, Spring 2013 term courses). Exemptions to the policy are handled on a case-by-case basis (contact snyderd2@union.edu).

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Lynda.com

Learn. Grow. Do. Lynda.com

ITS provides all Union College students, faculty, and staff access to lynda.com, an online subscription library that teaches the latest software, creative, and business skills through high-quality instructional videos. To learn more, watch this introductory video about the service, and watch the How to use lynda.com course.

Benefits to using lynda.com include:

  • Unlimited access to courses on a wide variety of technologies and disciplines
  • Up-to-date content to keep skills current and to learn new skills
  • New courses added every week
  • Tutorials taught by recognized industry experts
  • Access to instructors’ exercise files to follow along as you learn
  • Closed captioning and searchable, time-coded transcripts
  • Beginner to advanced courses
  • The option to watch complete courses or bite-size videos as you need them

Need help getting started with Lynda.com? Simply contact the helpdesk at helpdesk@union.edu and let us know if you have questions or are having issues signing up or logging in.

For more information on logging into your lynda.com account, creating a playlist, and sharing training videos with others please see the support documentation below.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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