Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

06.20.2018 | Access to 25Live is currently unavailable
Access to the 25Live system is currently unavailable.  User can use the site to search for locations or events, but will not be able to login to the system to make reservations.
 
ITS is monitoring the situation with the vendor and will provide updates when available.
06.21.2018 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 21, Nexus will be upgraded to version 3.4 to improve functionality and enable new features for your use this Fall term. Services will be offline from 7:00 am to 9:00 pm ET. During this period of time, you will not be able to access the system.

07.10.2018 | Nexus 2012-13 courses scheduled for deletion

ITS retains LMS courses in Nexus on a rolling five (5) year basis from the end of the term a course is taught, as per the Learning Management System (LMS) Course Retention Policy. On July 10th, ITS will remove course sites more than five (5) years old. (i.e., Summer, 2012, Fall 2012, Winter 2013, Spring 2013 term courses). Exemptions to the policy are handled on a case-by-case basis (contact snyderd2@union.edu).

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Staff

IT Administration

Ellen Yu (formerly Borkowski), Chief Information Officer - (518) 388-6293
Martha Bondinello
, Office Manager - 388-6659

Enterprise Applications & Systems:

Dave Ruel, Director, Enterprise Applications & Systems - 388-6651
Deborah Coyle, Systems Analyst - 388-8072
Andrew Hillary, Systems Administrator - 388-6664
Val Kania, Assistant Director, Enterprise Architecture - 388-6665
Thomas Mancini, Computer Operations Coordinator - 388-6669
James Meyer, Senior Programmer Analyst - 388-6650
Laurie Romanski
, Senior Programmer Analyst - 388-6657
Stephen Romanski
, Enterprise Senior Systems Integrator - 388-6654
Shawn Shopmyer, Senior Systems Manager-Enterprise Systems - 388-6312
Paul Vinette
, Senior Systems Analyst - 388-6356

Learning Technologies & Environments:

Denise Snyder, Director, Learning Technologies and Environments - 388-6661
Kevin Barhydt, Academic Technology Specialist - 388-6663
Matthew Jurman, Learning Environments Services Specialist - 388-6438
Virginia Solomon, Manager, Learning Environments Support - 388-6550
James Strohecker, Assistant Director, Learning Environments - 388-6750
Jermaine Wells, Learning Environments Services Coordinator - 388-8721
Kesheng Yu, Instructional Technology Coordinator - 388-6767

Telecommunications & Networking:

Diane McNamara, Director, Telecommunications & Networking - 388-6411/6399
Nate Williams, Network Analyst - 388-6667
Stephen DeGeyter, Telecommunications Analyst - 388-6411
Dan Mahar, Assistant Director, Networking - 388-8050

User Services:

Kelly Andolina, Director, User Services - 388-6660
Sean Bohley, End User Support Analyst - 388-6949
William McCaffery, End User Support Analyst - 388-6754
Carlos Nieves
, Sr End User Support Analyst - 388-8382
Susan Rinaldi
, End User Support Analyst - 388-6653
David Sindoni
, Sr End User Support Analyst / USTAR - 388-8033

Web Development:

Mina Evtimova, Senior Web Developer - 388-6642

Other Helpful Numbers:

ITS Help Desk: 388-6400

Immediate, Emergency Electronic Classroom Assistance: 388-7007

Learning Environments Requests: 388-6438

USTAR: 388-7096

MyResNet: 855-813-7010

For after hours access to the labs, call Security: 388-6911

AttachmentSize
PDF icon 2018-06_ITS Organizational Chart.pdf76.45 KB

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

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