Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

07.26.2018 | CHANGE: Password required for "union" wireless network - Effective August 2, 2018

In order to provide better security on our public wireless network, Union College will be requiring a password to join the "union" WiFi. This new step will be effective starting on August 2nd at 9:00 am.

08.16.2018 | Colleague System Unavailable Wednesday, August 22 6am-9:30am

On Wednesday, August 22nd, software updates will be installed on the Colleague system. The installation will begin at 6:30 a.m. and expected completion is by 9:30 a.m.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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About ITS

Our Mission

The mission of Information Technology Services (ITS) is to provide excellent technology resources and support services to further the College’s institutional mission and goals.

ITS will work to develop and promote information technology as a campus resource that can effectively respond to the needs of students, faculty, staff and administrators. We will embrace our role to provide innovative, reliable, secure and universal access to the technology resources that enable our College to be a leader in a fast-paced, changing world. ITS will strive to provide exceptional service and infrastructure for computing, networking, telecommunications, media and related technologies in order to continually advance the mission of Union College.

Our Shared Commitment

We are a service organization committed to working together to partner with and support faculty, staff and students in their efforts to educate, serve and learn.

Our Strategic Goals

  1. Support the advancement of Union's academic, research, administrative and campus life through the use of information technology resources.
  2. Create and maintain an information technology infrastructure that is reliable, accessible, and secure.
  3. Maintain and improve user support for students, faculty and staff.
  4. Provide facilities that are equipped with appropriate, state-of-the-art educational and research technology in addition to required support services.
  5. Provide efficient and effective access to administrative systems to various constituencies (student, faculty, staff) through the utilization and deployment of web-based interfaces and advanced productivity tools.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

Where We Are

Location map