Union College

518-388-6293 | its@union.edu

Alerts

04.2.2018 | FCC Consumer Alert: 'Neighbor Spoofing'

The FCC is warning consumers about "neighbor spoofing" scams where thieves manipulate caller ID information in ways that make calls appear to have been placed locally.

06.20.2018 | Access to 25Live is currently unavailable
Access to the 25Live system is currently unavailable.  User can use the site to search for locations or events, but will not be able to login to the system to make reservations.
 
ITS is monitoring the situation with the vendor and will provide updates when available.
06.21.2018 | Nexus Scheduled Outage for Planned Upgrade

On Thursday, June 21, Nexus will be upgraded to version 3.4 to improve functionality and enable new features for your use this Fall term. Services will be offline from 7:00 am to 9:00 pm ET. During this period of time, you will not be able to access the system.

07.10.2018 | Nexus 2012-13 courses scheduled for deletion

ITS retains LMS courses in Nexus on a rolling five (5) year basis from the end of the term a course is taught, as per the Learning Management System (LMS) Course Retention Policy. On July 10th, ITS will remove course sites more than five (5) years old. (i.e., Summer, 2012, Fall 2012, Winter 2013, Spring 2013 term courses). Exemptions to the policy are handled on a case-by-case basis (contact snyderd2@union.edu).

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Wednesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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About ITS

Our Mission

The mission of Information Technology Services (ITS) is to provide excellent technology resources and support services to further the College’s institutional mission and goals.

ITS will work to develop and promote information technology as a campus resource that can effectively respond to the needs of students, faculty, staff and administrators. We will embrace our role to provide innovative, reliable, secure and universal access to the technology resources that enable our College to be a leader in a fast-paced, changing world. ITS will strive to provide exceptional service and infrastructure for computing, networking, telecommunications, media and related technologies in order to continually advance the mission of Union College.

Information Technology Services (ITS) is located in the Stanley G. Peschel Computer Center (building #40) adjacent to Steinmetz Hall (building #49) on the Union College campus map.

Our Strategic Goals

  1. Support the advancement of Union's academic, research, administrative and campus life through the use of information technology resources.
  2. Create and maintain an information technology infrastructure that is reliable, accessible, and secure.
  3. Maintain and improve user support for students, faculty and staff.
  4. Provide facilities that are equipped with appropriate, state-of-the-art educational and research technology in addition to required support services.
  5. Provide efficient and effective access to administrative systems to various constituencies (student, faculty, staff) through the utilization and deployment of web-based interfaces and advanced productivity tools.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

Where We Are

Location map