Telecommunications
The Telecommunications Office (located on the 2nd Floor Old Chapel) is responsible for voice transmissions from any College-owned location, and it is the central office for all telephone concerns and billing.
User Guides are available for download in the Documentation section of this website, as well as, at the Telecommunications Office. These guides provide specific information on the system and services available.
To find out your phone number, plug in your phone, obtain dial tone, pick up the handset and press # * 113. You will be told your college extension. Our local exchange is 388.
To access your Octel voicemail dial 518-388-6688.
Campus phone bills are posted online. Domestic long distance calls are billed at $0.10/minute. Local calls from staff lines are free.
Telecommunications Office Staff
Vinny Catelotti, Telecommunications Specialist t: 518-388-6411 f: 518-388-6464
Diane R. McNamara, Director of Telecommunications t: 518-388-6411 f: 518-388-6464 e: mcnamard@union.edu
Faculty and staff may also receive assistance by contacting the Telecommunications Help Desk in the following ways:
- Phone: (518) 388-6411
- Email: telecomm@union.edu
- Stop by the office in Old Chapel 200 (Mon - Fri 9:00am - 4:30pm)
Need Help?
- helpdesk@union.edu
- Help Desk (6400)
- MyResnet (Apogee) 855-813-7010
- Classroom Technology Services (2442)
- Telecom Help (6411)
- Hours: M-F 8:30-5:00
Quick Links
- Umail (faculty)
- Email (staff)
- Garnetmail (student)
- Nexus
- iTunes U
- Webadvising





