Union College

518-388-6293 | its@union.edu

Alerts

03.3.2015 | Emergency Network Maintenance TOMORROW (3/4/15)

ITS will be conducting emergency network maintenance TOMORROW (3/4/15) morning. Work will begin at 7:00 am and will last for 2 hours.

02.11.2015 | Network Performance issues

Update 3/3/15: ITS is installing new network equipment to address network performance issues when accessing off-campus resources.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Software

 ITS currently has campus software licenses for the following products:

  • Adobe Creative Suite Design Premium:  Photoshop, Illustrator, InDesign, Dreamweaver, Flash Professional, Fireworks, Acrobat X Pro, Bridge and Media Encoder
  • ChemDraw (Mac and PC)
  • Cisco Jabber Video (Mac and PC) - downloads are below.
  • JMP Software
  • Mathematica
  • MatLab
  • Microsoft Office Professional (Mac and PC)
  • SAS
  • SPSS
  • SigmaStat/SigmaPlot
  • ArcGIS (Limited number of licenses available)
  • Turning Point (Mac and PC) - downloads are below.

Linux Support

Linux is now supported for faculty and student use, we are supporting the CentOS and Ubuntu distributions at this time. The following links may be used to download a copy of CentOS or Ubuntu for installation on your computer:

If you need assistance with using Linux or have questions about any of the software products above, please contact the ITS helpdesk at helpdesk@union.edu.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

Where We Are

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