Union College

518-388-6293 | its@union.edu

Alerts

07.17.2014 | Telephone Services Outage and Potential for Network Outage on July 22

Due to construction activities in Karp Hall, phone/network fiber has to be moved on Tuesday, July 22nd. This will interrupt telephone services (and potentially network services) for a portion of the campus. The outage will begin in the morning and will last all day.

07.16.2014 | Ellucian / Colleague system unavailable Wednesday July 23rd between 6:30 AM and 10:00 AM

On Wednesday July 23rd, departmental software updates will be installed on the Colleague system. The installation will begin at 6:30 AM and we expect to be completed by 10:00 AM.

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Software

 ITS currently has campus software licenses for the following products:

  • Adobe Creative Suite Design Premium:  Photoshop, Illustrator, InDesign, Dreamweaver, Flash Professional, Fireworks, Acrobat X Pro, Bridge and Media Encoder
  • ChemDraw (Mac and PC)
  • Cisco Jabber Video (Mac and PC) - downloads are below.
  • JMP Software
  • Mathematica
  • MatLab
  • Microsoft Office Professional (Mac and PC)
  • SAS
  • SPSS
  • SigmaStat/SigmaPlot
  • ArcGIS (Limited number of licenses available)
  • Turning Point (Mac and PC) - downloads are below.

Linux Support

Linux is now supported for faculty and student use, we are supporting the CentOS and Ubuntu distributions at this time. The following links may be used to download a copy of CentOS or Ubuntu for installation on your computer:

If you need assistance with using Linux or have questions about any of the software products above, please contact the ITS helpdesk at helpdesk@union.edu.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:00-4:24

Submit A Request

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