Union College

518-388-6293 | its@union.edu

Alerts

08.19.2014 | MUSE (powered by Wordpress) updates on August 26th

On Tuesday August 26th, muse.union.edu will be updated to WordPress 3.9.2. During the update, all websites on the Muse server will be offline.

08.8.2014 | WIreless Security Infrastructure Upgrade

During the week of August 11th, ITS will be upgrading the security infrastructure for our wireless environment. Throughout the week, users may experience sporadic outages of the "union" wireless network.

08.6.2014 | Ellucian / Colleague system unavailable Wednesday August 20th

On Wednesday August 20th, departmental software updates will be installed on the Colleague system. The installation will begin at 6:30 AM and we expect to be completed by 10:00 AM.

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Request an Account

Administrative / Staff

Department liaisons can continue to use the Account Management facility for liaisons (StafCA) to request new accounts or make changes to existing accounts.  Notice the process has changed to make it easier and quicker.

In order to expedite the creation of a new account a UNION ID is NO LONGER required before submitting a StafCA. However, new employees MUST read the acceptable use policy and submit a signed Account Usage Policy Agreement to Human Resources in order to use the account. You can download the Account Usage Policy Agreement form below.

Faculty, Staff and Students

If you need to apply for a computer/email account, please download and complete the appropriate form located in our forms section of the website.

All forms must be completed and returned to the ITS office before they can be processed.

*Attention Members of Union Graduate College: Please do NOT use these forms. You must pick up forms at the Registrar's Office at Union Graduate College.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:00-4:24

Submit A Request

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