Incoming First-Year Students
Welcome to Union College
During the summer, you will have received a packet of information from the Office of Information Technology Services (ITS). The packet contains the following information:
- Joint Letter of Welcome from the College's CIO and Director of Academic Computing
- Personalized Coversheet containing your username and initial password
- Application for Computer Account (AFCA) and Responsible Use Policy
- Documentation on how to change your password through the web and on using UMAIL to access your Union College email
- A copy of the Union College Email Policy explaining the College's stance on using your Union College email address/account
- The Telecommunications Fact Sheet
If you did not receive this information, have lost it, or have any questions about it, please call ITS at 518-388-6293.
Jobs @ ITS
During the academic year, ITS hires a number of students to work in a variety of jobs such as hardware technician, web page support/development, student consultants and clerks. If you think you might be interested in a job with ITS, please stop by our office on the first floor of Steinmetz Hall and fill out a job application.
Student-Owned Computers
ITS does not provide hardware or support repair of personally owned computers. If you purchased your computer through the Union College Bookstore, you should bring it back to the Computer Sales department. Otherwise, there are a number of local companies available to you. For help with viruses or other software problems, you can request assistance from USTAR students at http://ustar.union.edu.
For More Information About....
- ResNet (the Union College Residential Network) - http://resnet.union.edu
- Wireless Networking at Union College - http://wireless.union.edu
- USTAR (a student-run technical assistance program) - http://ustar.union.edu
- Buying computers through the Bookstore - http://bookstore.union.edu
- Voice Mail - http://www.union.edu/Telecommunications or 518-388-6411