Union College

518-388-6293 | its@union.edu

Alerts

10.24.2014 | Nexus and Turnitin connectivity issue

Turnitin is currently experiencing an intermittent issue that impacts Nexus Turnitin assignments.  Users may see the error message "Turnitin API Base URL incorrect or unavailable".  Turnitin is currently working to resolve this problem.  ITS will continue to monitor the status of this issue and provide updates.

Enterprise System Maintenance

Tuesday, 4:00 am - 8:00 am

Thursday, 4:00 am - 8:00 am

Sunday, 6:00 am - 12:00 pm

Enterprise Systems may be unavailable during these times.

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Is support free?

Support for all network issues is provided to students free of charge. Please note that we cannot help with operating system and/or hardware issues (e.g. hard drive crashes).

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:30-4:54

Submit A Request

Where We Are

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