Union College

518-388-6293 | its@union.edu

Alerts

08.19.2014 | MUSE (powered by Wordpress) updates on August 26th

On Tuesday August 26th, muse.union.edu will be updated to WordPress 3.9.2. During the update, all websites on the Muse server will be offline.

08.8.2014 | WIreless Security Infrastructure Upgrade

During the week of August 11th, ITS will be upgrading the security infrastructure for our wireless environment. Throughout the week, users may experience sporadic outages of the "union" wireless network.

08.6.2014 | Ellucian / Colleague system unavailable Wednesday August 20th

On Wednesday August 20th, departmental software updates will be installed on the Colleague system. The installation will begin at 6:30 AM and we expect to be completed by 10:00 AM.

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About ITS

Our Mission

The mission of Information Technology Services (ITS) is to provide excellent technology resources and support services to further the College’s institutional mission and goals.

ITS will work to develop and promote information technology as a campus resource that can effectively respond to the needs of students, faculty, staff and administrators. We will embrace our role to provide innovative, reliable, secure and universal access to the technology resources that enable our College to be a leader in a fast-paced, changing world. ITS will strive to provide exceptional service and infrastructure for computing, networking, telecommunications, media and related technologies in order to continually advance the mission of Union College.

Information Technology Services (ITS) is located in the Stanley G. Peschel Computer Center (building #40) adjacent to Steinmetz Hall (building #49) on the Union College campus map.

Our Strategic Goals

  1. Support the advancement of Union's academic, research, administrative and campus life through the use of information technology resources.
  2. Create and maintain an information technology infrastructure that is reliable, accessible, and secure.
  3. Maintain and improve user support for students, faculty and staff.
  4. Provide facilities that are equipped with appropriate, state-of-the-art educational and reserach technology in addition to required support services.
  5. Provide efficient and effective access to administrative systems to various constiuencies (student, faculty, staff) through the utilization and deployment of web-based interfaces and advanced productivity tools.

Need Help?

  • helpdesk@union.edu
  • Help Desk (6400)
  • MyResnet (Apogee) 855-813-7010
  • Electronic Classroom Hotline (7007)
  • Telecom Help (6411)
  • Hours: M-F 8:00-4:24

Submit A Request

Where We Are

Location map