Information Technology

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Contact ITS

Stanley G. Peschel Computer Center

 

Regular Hours: Mon-Fri 8:30AM to 4:54PM

 

Summer Hours: Mon-Fri 8:00AM to 4:24PM

 

 

Call 518-388-6293 or

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OTHER RESOURCES

Union College Supported Software and Hardware

Information Technology Services has standard computer configurations that are supplied to faculty and academic staff. There is a choice of platform (Windows or Macintosh) and form factor (desktop or laptop). If a laptop is chosen, there are additional policies that must be followed. A copy of the current Laptop Policy may be found here.

Supported E-mail Clients

The College e-mail servers run Microsoft Exchange, which provides Calendar, Contacts, Tasks, and other functions in addition to e-mail. Your e-mail messages and other data remain on the server until you explicitly move them to your local computer or delete them (and empty the Deleted Items). The benefit to this is that you will see the same e-mail messages regardless of where you access your e-mail (office, home or other locations).

ITS recommends that you use Microsoft Outlook or Microsoft Entourage as your e-mail client. We also support Apple's Mail program. For accessing your e-mail through the web (for example, while traveling) we recommend using Outlook Web Access which can be accessed through any web browser at http://umail.union.edu.

Additionally, our mail system supports IMAP clients (Eudora, Thunderbird, Outlook Express, etc.). Please realize, however, that ITS doesn't support these programs which is why we recommend you use one of the other programs mentioned above. If you decide to use an unsupported program, please recognize that ITS cannot provide help for an unsupported program. We will gladly help you move from an unsupported client to a supported client.

A comparison of the capabilities of the various supported e-mail clients is shown below:

 
Microsoft Outlook
Microsoft Entourage
Apple Mac Mail
Outlook Web Access
Connection Type
exchange
exchange
IMAP
web browser
Maintains Calendar on Server
Yes
Yes
No
Yes
Maintains Contacts on Server
Yes
Yes
No
Yes
Maintains Tasks on Server
Yes
No
No
Yes
Maintains Notes on Server
Yes
No
No
Yes
Uses Global Address List
Yes
Yes
Yes
Yes
Archiving capabilities to Local Computer
Yes
Yes
yes
No
Shows Mailbox Size
Yes
No
yes
Yes
Junk Mail Filtering
Yes
Yes
Yes
Yes
Operating System
Windows
Macintosh
Macintosh
Both

Supported Software Information

Technology Services makes many software applications available to the Union College community. Most of this software is installed in public computer facilities maintained by ITS. Much of this software can also be installed on other, College-owned computers.

Because the College can't afford to purchase licenses for every faculty, staff and student, ITS sometimes enforces licensing limits using network license servers which are generally only accessible from on-campus or via VPN.

If you have questions about software applications that are not listed on this page, please contact ITS at 388-6293 or send email to the ITS Help Desk requesting information.

The software is organized by general type of application:

Productivity

Program Name
Description
Compatibility
Licensing
Acrobat
Create, exit, and read PFD files
Windows/Macintosh
purchase individual license
Access
Database
Windows
campus agreement
Excel
Data analysis; spreadsheet
Windows
campus agreement
PowerPoint
Presentation
Windows/Macintosh
campus agreement
Publisher
Desktop publishing
Windows
campus agreement
Word
Word processing
Windows/Macintosh
campus agreement

Security and Antivirus

Program Name
Description
Compatibility
Licensing
VirusScan
Anti-virus software
Windows
campus agreement
Virex
Anti-virus software
Macintosh
campus agreement
Windows Defender
Anti-spyware software
Windows
freeware

E-Mail

Program Name
Description
Compatibility
Licensing
Entourage
E-mail client
Macintosh
campus agreement
Mac Mail
E-mail client
Macintosh
included in operating system
Outlook
E-mail client
Windows
campus agreement

Internet

Program Name
Description
Compatibility
Licensing
Mac SFTP
Secure FTP
Macintosh
campus agreement
Mozilla FireFox
Web browser
Windows/Macintosh
freeware
Internet Explorer
Web browser
Windows
included in operating system
Secure SSH
Secure Telnet and FTP
Windows
campus agreement
Safari
Web browser
Macintosh
included in operating system

Data Analysis

Program Name
Description
Compatibility
Licensing
ArcGIS
Analyze geographic data; create maps
Windows
purchase individual license
eViews
Econometric analysis
Windows
purchase individual license
Excel
Data analysis; spreadsheet
Windows/Macintosh
campus agreement
Mathematica
Mathematical modeling; numerical analysis
Windows/Macintosh/Linux
campus agreement
MATLAB
Mathematical and computational analysis
Windows
campus agreement
SAS
Statistical analysis
Windows
campus agreement
SPSS
Statistical analysis
Windows
campus agreement

Multimedia Creation

Program Name
Description
Compatibility
Licensing
Audacity
Audio editing
Windows/Macintosh
freeware
Garageband
Music creation
Macintosh
included in operating system
iDVD
DVD creation
Macintosh
included in operating system
iMovie
Video editing
Macintosh
included in operating system
Pinnacle Studio
Video editing and DVD creation
Windows
purchase individual license
Photoshop
Image editing
Windows/Macintosh
purchase individual license
Photoshop Elements
Image editing
Windows/Macintosh
purchase individual license

Media Playing

Program Name
Description
Compatibility
Licensing
QuickTime
Audio and video player
Windows/Macintosh
freeware
Windows Media Player
Audio and video player
Windows
included in operating system
iTunes
Audio and video player
Windows/Macintosh
freeware